FAQ

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FAQ

IF YOU CANNOT FIND THE ANSWER FROM HERE, PLEASE CONTACT US, WE WILL OFFER 24 HOURS ONLINE SERVICE. 


Q1. Why choose us? 

1: Various styles with different materials
2: High quality
3: Sample order & small quantity is ok
4: Provide free quality pictures
5: Reliable quality assured
6: Factory-Direct price
7. offer service of adding customer's logo


Q2. Can I mix colors?
A : yes . When Quantity is ok, you can mix colors as you wish. We also have much colors in stock that you don't pay for dyeing cost. 




Q3. How Can I order?
A : You can directly place an order online or via email: sales@fun-pet.com or call us directly.


Q4. What is a Strap made of 

Strap materials include polyester, nylon, silk, satin, cotton, bamboo, and recycled plastics. However, at Fun Pet, we do not offer cotton or bamboo material as we feel they fall apart too easily. For more detail on all of the lanyard materials we use.


Q5. Can you create a custom logo or graphic for me? 

Yes, our artists can certainly create simple graphics for use on your custom logo. If you need a paw print, cross, or other relatively common graphic, we can provide that. However, we will not design your company's new logo for you. If you're not sure if what you need is too complex, e-mail or call us and we'll talk it over with you.

dog leash artwork design


dog collar artwork design



Q6. When do I pay for my order? 

Like any other factory, we require you to pay for your items before we can ship them. In this case, since we are creating a custom product for you, we cannot begin production until we receive your payment. Of course, there are always exceptions to the rule. If you're ordering for a school or government organization, we can accept a purchase order on 30% terms. If your corporation requires a different payment procedure, please let us know and we'll do everything we can to meet your needs.


Q7.How long does it take to receive an order? 

Production and delivery time varies greatly with the quantity and style of Strap being ordered. A simple order of 100 printed Nylon or Polyester strap which we have in stock color, will generally arrive to you in 7 to 10 days. An order of 3,000 offset printed strap will generally take 2 to 3 weeks for delivery. 


 

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Phone:0086 591 87737881 Fax:0086 591 87737881 Email:sales@fun-pet.com ZipCode:350008

Links: For Custom Lanyards 

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sales@fun-pet.com